Provide complete contact information as required by Exchange
Comply with credit requirements as established by the Exchange
(probably using an outside third party credit bureau)
Credit limits as established by the Exchange.
Contract with Exchange agreeing with fee (flat fee or percentage) for service.
Agreement to terms of payment with penalty for non-compliance or late pay.
Guarantee of accuracy of load posting:
Freight specifications
Weight
Loading time required
Pick up time
Delivery arrangement with consignee
Possible A/R insurance
Internet access and competence
Shipper incentive to participate
- No need to switch to something new, to get improved service. Can remain a customer of their broker.
- Same great service as they have had, with constant improvement.
- One stop shopping.
- Avoid the uncertainty of working with dotcoms. Broker customers trust their broker. They'll learn to trust their broker's exchange.
- Fast response to normal transactions.
- Shippers polled on the concept have been uniformly supportive. They believe it will make brokerage more efficient and thereby improve financial performance and service quality.
- As TIE gains recognition, credibility and authority, we could see shippers considering participation in TIE as one of the credentials they would seek in their transportation intermediary of choice.
- Transportation clients have been slow to embrace the Internet. But things are changing quickly. Traffic managers are disappearing. The new breed of executive and operator are computer-savvy and Internet enabled. They expect their service provider to be too.
- There must be a migration of existing customers to the Internet, as well as the capacity to accept new customers through an Internet-enabled network.
- Shippers might be offered a discount or rebate by using the TIExchange.
- TIE can open the door to new b2b customers and opportunities.
Management >>